Networking Support


Setting up another system, or considering growing your present one? Converse with Network Support Services.


We are specialists in planning and introducing fast systems for organizations simply like yours.
You'll soon have a proficient, up and coming framework running in your work environment. Your establishment will be directed with the most extreme polished skill and arranged out ahead of time to limit interruption to your business. A short time later, you'll have our IT bolster professionals available, should your framework ever require repairs down the line.

System Operations Center Personal (All Tiers/Levels)

    • Investigating at Level ½ on VOIP/TDM/RF/FIBER Platforms and switches
    • Checking and completing an underlying action to comprehend client/merchant issues
    • Call issues – DTMF, Routing, OWA, DA, Quality issues
    • Inconvenience ticket administration, execution administration according to customer instruments
    • Taking care of tickets and reacting according to SLAs
    • Managing Vendors (Termination Providers) for all kind of specialized issue through Mail or Live Chat.

OPTICAL NETWORK SUPPORT

We give superb system administration supporting Fiber Optical Network and Submarine Optical system.

  • ►Routing switching protocols like BGP, OSPF, EIGRP, IGRP,MPLS, STP,IP, FTTH network etc

  • ►Configuring network Management tools such as PRTG, Syslog, Solar winds etc.

  • ►Network health and performance reports that are regularly generated to ensure you are receiving the service you need.

  • ►Managed security that mitigates viruses, worms, distributed denial of service (DDoS) attacks and more.Built-in system redundancy.

  • ►Less time spent waiting for providers to trouble shoot issues or get back to you when service is not up to expectations.

  • ►Increased uptime coupled with less time to address issues.